Privacy Policy
MCNB Banks will only utilize information provided by users for lawful business purposes. Users acknowledge and agree that any personal or proprietary information provided will remain confidential and will not be used, collected, or retained unless MCNB Banks has a legitimate business purpose to do so.
Messages sent via electronic mail may be intercepted by third parties and are not protected by MCNB Banks. Personal e-mail should not be used to communicate sensitive account information.
MCNB Banks hereby disclaims any warranties, endorsements or representations, express or implied, related to the efficacy or protection capability of users' Web browsers. MCNB Banks is responsible for making reasonable efforts to fulfill only those electronic transmissions actually received via the website. MCNB Banks may not be held accountable for any loss resulting from the delay or failure to transmit a message or application via the site arising from user error, malfunction of equipment, natural impediments, and/or inaccurate or incomplete information.
Refund Policy
MCNB Banks has a "No Refund" policy. No refunds will be provided for payments made to your account. If you have a question regarding your account or a payment that you have made, please contact a customer support representative at (800) 532-9553. MCNB Banks reserves the right to modify this Refund Policy at its discretion. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on the MCNB Banks website.